Dear Valued Customers:
At Houston MJ Associates, we are always improving our website to better serve our current customers and prospective customers. We will be adding a couple new web pages in the near future to address unmet needs. First, a section with demonstration videos will show prospective customers the analytical capabilities of the Y501 system. We also plan to have videos demonstrating the Backflush Kit and discussing other topics. Second, we will have a section with possible solutions to troubleshooting questions that we frequently encounter. These are meant to be issues that the users can easily resolve themselves without the need for new parts or the expertise of a service engineer. This way, the user does not lose a lot of operation time to a problem that could have been solved easily by themselves, which is a win for everyone. Once again, thank you very much for your support and I look forward to working with you in the future. Sincerely, Wei Sen Wong, Ph.D. weisenwong@hmjassociates.com
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Dear Valued Customers:
As Houston MJ Associates comes up on two years in the DSV business, thank you for your continued support of Viscotek/Malvern DSV products. We are also very grateful for the trust and guidance from Malvern Management, which continues to support Houston MJ Associates in the DSV technology transfer. At HMJ, we strive to provide the DSV solutions and support that you need to keep your business running. One item that has been very useful to particular customers is the Backflush Kit, which greatly simplifies that backflush procedure. Customers that have partially soluble samples frequently and regularly develop plugs in the Y501. The standard backflush procedure is laborious and exposes the operator to solvent hazards, and the Backflush Kit eliminates both negatives. The Backflush Kit is available to be ordered with new Y501's and can be installed on any existing Y501 (A, B, C, or D generations). More information can be found under the DSV dropdown menu. If you are interested, please contact us for a quote. Once again, thank you very much for your support and I look forward to working with you in the future. Sincerely, Wei Sen Wong, Ph.D. weisenwong@hmjassociates.com Dear Valued Customers:
I would like to first express my sincere appreciation for your long-time support of the Viscotek/Malvern DSV products. I am also very grateful for the trust and guidance from Malvern Management, which made the DSV Technology transfer possible. Some of you may know my unique history with DSV. I purchased Serial Number 001 from Viscotek back in 1984 when I was working for Shell Development Company in Houston, Texas. I would have never guessed that I would someday buy the product line. I am truly fortunate to be in this position 32 years later. I plan to provide highly focused support for all DSV customer, new and existing. HMJ Associates will expand the DSV business to include instrument Sales & Service, Method Development, and Paid Sample Analysis. It is our mission to become a one-stop DSV full service provider for the polymer industry. If you have any questions or just want to establish contact with us, please send me a note to the following email address: weisenwong@hmjassociates.com. Once again, thank you very much for your support and I look forward to working with you in the future. Sincerely, Wei Sen Wong, Ph.D. weisenwong@hmjassociates.com |